TERMS AND CONDITIONS

The prices shown on our website include 21% Italian IVA (value added tax).  

Please read our terms and conditions carefully before using the ItalianPotteryandCeramics.com website.  By using this website, you signify your agreement to be bound by these terms and conditions.

The only other requirement we place on the use of this website - whether you buy, browse, find out about our store and the wonderful surrounding area of Sorrento and the Amalfi coast, or just keep up to date with what's happening in the world of Italian Pottery and Ceramics - is that you enjoy it!

If you have any comments, questions, concerns, or ideas, please contact us.

Definitions
Customers or visitors to this web site are referred to as “You” or “Your”.  ItalianPottery andCeramics.com is referred to as “Us” or “We”.  ItalianPotteryandCeramics.com is the trading name of L’Artigianato di Alviani Giuseppe.

A FEW IMPORTANT DETAILS THAT YOU SHOULD KNOW

We may not be able to accept your order, or part of your order, due to one of the following reasons:

•    Authorisation of your payment failed
•    If you have incorrectly entered your email address.
•    We made a pricing or product description error
•    Stock availability

If there are any problems with an order, you'll be contacted by us.

Your log in details are exclusive to you, are non-transferable, and must be treated as strictly confidential at all times. In the event that you have any concerns regarding your log in details, or become aware of any misuse, you should contact us.

The majority of our products are hand crafted and hand painted by local Artisans in and around a small town on the Amalfi coast called Vietri Sul Mare and are exclusively crafted and hand painted for us here in Sorrento, as such it is perfectly normal with Italian ceramics (where no ‘mass production’ is involved) to find minor blemishes, slight flaws or imperfections and some paint ‘spotting’ to the surfaces of the ceramics – this is what makes Italian ceramics so interesting and distinct from other ceramic production around the world!.  We ask that you bear this in mind and acknowledge/accept this fact when ordering products from our website.  It is true that, “The imperfection is of the man, the perfection is of the machine”.

All equipment/accessories used in our photo images are for display purposes only and not included in the sale of merchandise.

If you have any concerns about the colour accuracy of some of our photo images please do not hesitate to contact us and we will try to help address those concerns.  It is worth noting though, some of the issues which can affect the accuracy of how a photo image is displayed on your PC’s Display Monitor.  

• 

Images created on an uncalibrated monitor become inconsistent

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Not all monitors are built the same, slight changes between manufacturers and models account for slight inaccuracies in shade and hue and so a particular shade of orange (for example) could be inconsistent across different screens.

Many screens (especially the older CRT monitors) change color over the years and even as they warm up over the  course of a day.

People browse the web from many different locations and in many different lighting conditions. The effect of overhead lights and the amount and color of natural light all affect the appearance of color on the screen.

If you are worried about colour, we suggest try tilting your monitor forward/backwards or changing the lighting conditions to see if that gives you a different view of the colour image – otherwise just contact us and we will try and help!

Small Print
All prices are correct at time of press, inclusive of VAT at the current rate. We reserve the right to increase prices.

The title of goods passes to the customer at the time of payment. Until such time ItalianPotteryandCeramics.com, shall retains full legal and equitable title to the goods.

Every effort has been taken to ensure descriptions, photographic reproduction and specifications of products are correct at time of going to press. However, due to the hand crafted and hand finished nature of our items, slight variations may occur between actual goods and those pictured, uniformity cannot be guaranteed. We reserve the right to change the specification of products without prior notice.  Please note that all sizes so described, are approximate.

Copyright
All contents and information on this site including without limitation text, graphics and images, are the property of ItalianPotteryandCeramics.com or respective owners and are protected by Italian and International Copyright Laws.


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